Privacy Policy


Your privacy is essential to us. Label Eleven (hereafter may be referred as "we", "our", "us") wants you to be confident that your data is held securely and that we do our best to reduce risk, build and maintain trust with our customers, partners and colleagues. We have therefore developed a Privacy Policy that explains how we collect, use, and store your information that you provide with us. This is part of our philosophy that protecting information is everyone’s responsibility. By visiting our website, you are accepting and consenting to the practices described in this Privacy Policy.

We hold your privacy in high regards at Label Eleven (hereafter may be referred to as “we”, “our”, “us”), this is why we desire you to be confident that any data provided is preserved securely and that the best is being done by us to reduce risk, and build trust with two (Continue).

Personal information we may collect when you create an account, purchase a product, sign up to the newsletter, participate in an online survey, contact us, apply for a job, promotions, we may collect a variety of information, including your name, age, mailing address, telephone number, email address, contact preferences and credit card information. By registering, the collection of personal information is then consented by the user.


How we use your personal information:

Some of the ways we may use your personal information include, to:

  • Allow us to keep you informed on Label Eleven latest products, news and special offers.
  • Process your orders and deliver what you have ordered.
  • Contact you by phone and email about purchases.
  • Conduct voluntary questionnaires and surveys in order to provide better products and support to our customers.
  • Give your mobile telephone number to the delivery courier when the order is processed in order to let you be updated with the status of your order.
  • In order to protect us and you, we may use your personal information in order to carry out appropriate anti-fraud checks. Disclosure of data will only be made to a deposit reference or fraud prevention agency.
  • This data may be recorded by them.


Access to and Accuracy of your Personal Information:

We need your help in keeping your personal information accurate and up to date. Please edit or notify us of any changes to your personal information.

Collection and Use of Non-Personal Information

In some instances, we may collect non-personal information (data in a form that does not permit direct association with any specific individual).

The following are some examples of non-personal information that we collect and how we may use it:

We may collect information such as language, occupation, area code/post code and location. This information is used to better understand and improve our products, services and advertising.

We may collect information on customer activities on our website. This information is collected and used to help us provide more useful information to our customers and to understand which parts of our website, products and services are of most interest.

If we do combine non-personal information with personal information, the combined information will be treated as personal information for as long as it remains combined.


Security of your Personal Information:

Label Eleven is committed to protecting the personal information you share with us.

When you enter sensitive personal information (such as credit card information) over the Internet, we protect it using Secure Sockets Layer (SSL) encryption technology.

We use a combination of industry-standard security technologies, procedures and organizational measures to help protect your personal information from unauthorized access, use or disclosure.

However, no method of transmission over the Internet or method of electronic storage is 100% secure.

Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its security.

We recommend you to take every precaution in protecting your personal information when you are on the Internet such as change your passwords often, use alphanumeric passwords and use a secure browser.


Cookies and Other Technologies

Label Eleven website, email messages and advertisements may use “cookies” and other technologies such as web beacons and pixel tags.

These tools collect certain standard information that your browser sends to our website site such as how often you visit our site, and the contents of your shopping cart.

These technologies help us better understand user behavior, tell us which parts of our website users have visited and facilitate and measure the effectiveness of advertisements and web searches.

We treat this collected information as non-personal information.

However, to the extent that Internet Protocol (IP) addresses or similar identifiers are considered private information by local law, we also treat these identifiers as personal information.

Similarly, to the extent that non-personal information is combined with personal information, we treat the combined information as personal information for the purposes of this Privacy Policy.

We also use cookies and other technologies to remember personal information when you use our website and services.

This makes your online experience more convenient and personal.

If you do not wish to accept cookies, they can be disabled by referring to your browser manufacturer’s instructions. Please refer to your browser instructions or help screen to learn more about these functions.

For example, in Internet Explorer, you can go to the Tools/Internet options/Security and Privacy Tabs to adapt the browser to your expectations.

Web beacons, also known as single pixel or clear gif technology, or action tags, may be used on our site. This technology tells us which users clicked on key elements (such as links or graphics) on a webpage or an email. If you ask us to send you information on a promotion or a newsletter, we can also use web beacons to establish which emails are actually opened.

We use this information in order to optimize our content and services.

These Web beacons usually work in conjunction with cookies. If you do not want your cookie information to be associated with your visits to these pages, you can disable them in your browser.

In Microsoft Outlook 2003 or similar, downloading of pictures can be turned off on a site by site basis.


Children’s Privacy:

We do not knowingly collect personal information from children under the age of 14. If we learn that we have collected the personal information of a child under the age of 14, we will take steps to delete the information as soon as possible.


Privacy Policy Questions:

If you have any questions or concerns about Label Eleven Privacy Policy or data processing, please Contact Us.